OUR TEAM | OUR HISTORY | OUR APPROACH | OUR MODEL | COMPETENCIES

Our MHI Team

Morgan House, Inc.’s team of consultants is comprised of four principals and a diverse team of more than twenty associate consultants.

Robert B. Marshall
Bob, the founding principal of Morgan House, Inc., has been helping organizations in the private and public sector achieve highly successful business results for over twenty years. He specializes in executive coaching, strategic alignment, organizational design, staffing and redeployment.

Prior to Morgan House, Inc., Bob founded The Marshall Group in 1989 to assist organizations with organizational design and realignment of employee competencies to meet new strategic directions. In 1995, Bob was instrumental in merging The Marshall Group with Qualtec Quality Services, Inc., a process management consulting firm, to form Marshall-Qualtec, Inc., which later became Six Sigma Qualtec, Inc.


Sandy Collins

Sandy brings significant experience in organizational assessment, strategy development and process management, predominantly in the service sector. She has delivered optimal results to organizations by creating effective transformation strategies and by helping organizations focus on value-creating processes.

Prior to becoming a consultant in 1996, Sandy held several key management leadership positions with IBM Corporation, StorageTek Corporation and Keebler Company.

Dale Anderson
Dale specializes in leading and coaching teams involved in process innovation and organizational transformation. She has extensive experience in human resources management, organizational design and development and process management.

She held key positions in traditional areas of human resources in the utility industry before becoming a consultant in 1994. Dale has also served in key positions in the public sector, including 18 months as an interim administrator for a large government agency during a period of unprecedented financial instability and labor unrest. Her innovative team-based approaches were instrumental in successfully restructuring the agency and minimizing layoffs.

Paul Ahler, SPHR
Paul has 30 years experience in corporate human resources management and consulting. His experience includes significant executive leadership positions in the utility, electronics industries, the public sector and professional organizations. He specializes in executive search and compensation, staffing, organizational development, restructuring and employee relations. He has worked with numerous investor owned and publicly governed utilities.

Before embarking upon a consulting career, he held executive human resources positions with Motorola, the Salt River Project (SRP), Intersil and the government.

Associate Consultants
The MHI Team includes a diverse group of over twenty consultants, many of whom have education and experience in the fields of organization development, business management, human resources, information technology and communications. This seasoned team of consultants also provides considerable and varied industry experience. This specialized MHI consulting network allows us to rapidly respond to client and project needs of all types and sizes.

 

Our History

Morgan House, Inc. (MHI), Consulting Group, was founded to meet the ongoing needs of our clients. MHI’s owner and founder, Bob Marshall, has been helping organizations in the private and public sector achieve successful business results for over twenty years. Morgan House, Inc. is continuing that legacy with our Maximizing Business Performance System ™, a powerful system for effectively translating strategic objectives into business results.

This fully integrated system is the foundation for assisting organizations in defining, aligning and addressing issues within the six key dimensions that drive successful business results.

MHI brings together a top team of talented and experienced consultants to assist organizations in developing appropriate strategies to meet their business needs. The firm partners with clients throughout the United States and has worked with organizations across all business sectors.

Prior to MHI, Bob Marshall founded The Marshall Group, Inc. (1989), a consulting and training firm whose purpose was to assist large organizations in addressing new strategic direction with organizational designs and employee competencies to achieve new strategic objectives.

In 1995, The Marshall Group acquired Qualtec Quality Services, Inc. from Florida Power & Light to form Marshall-Qualtec, Inc. The merger positioned the firm to meet the growing demand of companies focused on improving their business processes and overall business performance. Marshall-Qualtec, Inc. later merged with Six Sigma International to form Six Sigma Qualtec, Inc.

Bob formed Morgan House, Inc., Publishing Group, a children’s book publishing firm in 2001, and one year later added the Consulting Group. MHI, Publishing Group provides quality books focused on instilling values and a sense of empowerment in children, our future leaders. A portion of the proceeds from the sale of the books is donated to the Robert B. Marshall Foundation, a charity dedicated to helping children and animals in need. For more information on MHI, Publishing Group, please click on the link below.


www.morganthedog.com



Our Approach

At Morgan House, Inc., we help organizations create and deliver value to their customers. We help them to define and prioritize business challenges, align their leadership and strategy with their value-creating processes, people, IT systems and structure, improve organizational performance and deliver measurable business results.

We call our approach Maximizing Business Performance System.™

Within this framework, we have addressed client challenges from total enterprise transformation to building organizational capabilities that address new strategic challenges to redesigning specific processes.

MHI uses two primary methodologies in its practice, Analysis of the Business by the Business and Value Stream Management.
 
Analysis of the Business by the Business is a comprehensive, structured assessment of the business resulting in major recommendations supported by business cases. This fact-based assessment, which can produce significant cost savings and improvements in operational performance, is conducted by a team of key managers coached by MHI consultants.

 
Value Stream Management is a structured methodology at the core of the Maximizing Business Performance System. It is designed to effectively mobilize strategic objectives into maximized business results by focusing on those processes that directly contribute to recognized value for the customer. 

 
Value Stream is a sequential flow of high impact, value-creating processes.

We pride ourselves in building solid client partnerships, understanding business challenges, designing effective solutions and delivering targeted results.

Our Model

All too often we have seen organizations hire new talent and put them to work in ineffective processes, or design exciting new strategies without having the right people or IT systems in place to execute them. Our robust model is designed to consider the total organizational system, and the impact of changing parts of the system on the whole.


Maximizing Business Performance System
is a strategic, comprehensive and reliable framework for defining, aligning and addressing issues within, the six key dimensions – Leadership, Strategy, Processes, People/Competencies, IT Systems and Structure - required to deliver successful business results and reduce risks.

 

 

 

 

 

 

Competencies

- Organizational Assessment
- Strategy Development
- Customer Relationship Management
- Strategic Alignment
- Value Stream Management
- Organizational Design
- Staffing/Redeployment
- Competency Development
- Executive Coaching
- Performance Management
- Process Improvement

 

 

 

 

 

 

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